If you have questions about our web site, our operations, or our products there’s a good chance you’ll find the answer here. If you don’t, feel free to ask a question of your own by filling out the form on the right.
The questions and answers are organized in categories to help you get the information you need quickly.
- We base your Shipping & Handling charge on the pre-tax merchandise dollar amount of your order before any deductions like special offers.
Merchandise Dollar Amount (Sub-Total) |
Standard (Surface) Shipping & Handling |
$0.00 - $25.00 $25.01 - $40.00 $40.01 - $50.00 $50.01 - $75.00 $75.01 - $100.00 $100.01 - $125.00 $125.01 - $150.00 $150.01 - $200.00 $200.01 - $400.00 |
$5.99 $6.99 $8.99 $10.99 $13.99 $15.99 $17.99 $18.99 $19.99 |
Over $400.00 |
5.75% of Merchandise Sub-Total |
Standard Shipping & Handling PLUS: |
|
Next Business Day Express (Allow one additional day for Alaska and Hawaii) |
$17.99 |
2nd Business Day Express |
$10.99 |
3rd Business Day Express |
$7.99 |
Saturday Delivery |
$23.99 |
- More on Gift Cards and Shipping & Handling…
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- There’s no Standard Shipping & Handling charge for Gift Cards delivered within the contiguous U.S.; Alaska, Hawaii and U.S. Territories pay $4.99, no matter how many cards you order.
- Need your Gift Cards sooner? Express/Saturday Delivery fees outlined above will apply.
- When you order other items, along with Gift Cards, we’ll base your Shipping & Handling charges only on the value of your merchandise-NOT the Gift Cards.
- Looking for Canada or International Shipping & Handling information?
- If your package has shipped, a "Track Your Package" link will be available with your tracking details.
- You may also check the status of back ordered items by signing into your registered account to view your Order Status information.
- Tracking information may not be available for the first 24 to 48 hours after you receive your Shipping Confirmation email.
- Several days may pass between package scans. We assure you that this is normal and will not affect your expected delivery date.
- Wait 72 hours; sometimes the “Delivered” status updates before the carrier arrives.
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- Look for a “Delivery Attempted” notification left by the carrier; they may be attempting to reach you to deliver your package.
- Look around for your package. Some carriers leave packages in hidden places so it cannot be seen from the street.
- Check to see if someone else—like a neighbor or an Apartment Office Manager—accepted delivery on your behalf.
With PayPal, you’re protected from checkout to delivery. We spot problems before they happen with the latest anti-fraud technology. Your financial info is never given away to sellers. And if something goes wrong with your order, your eligible transactions will be fully reimbursed.
Purchase Protection covers all your online purchases, on any website, when you use PayPal. It also covers you when you make a payment on our website. You must open a dispute within 180 days of your purchase or payment to initiate the Purchase Protection process. Finally, your account must be in good standing with us to get Purchase Protection.- Click “Enter Coupon” on the shopping cart.
- Type in your offer codes.
- View the offer codes in your shopping cart! Done!